Getting to the ship. There are several ways to do this depending on whether or not you are going to totally disregard tip number one and try to go straight to the ship, or whether you are going to head straight to your hotel. 2015 marks the first season in a long time that only Canada Place will be used for cruise departures and thank God for that! Those of you who may have cruised from “the other” pier known as Ballantyne Pier in the past, will certainly agree with me that it was a disappointing start to your cruise to say the least. Ballantyne Pier is poorly located outside of the downtown core and far from the majority of hotels in the city. Fortunately for you, Canada Place is where your ships departure destination will almost certainly be this year. The cruise terminal is located at Canada Place which is very close to a multitude of hotels, taxis and the Canada Line; Vancouver’s fully automated rapid transit train line. Some cruise lines offer bus transfers to the ship or hotel however my recommendation is to do the math first. A taxi from Vancouver Airport to Canada Place with a 15% tip will run you around $35 to $45 dollars Canadian and takes around 30 minutes. Most ship purchased bus transfers will cost you around the same per person so they may not be the best deal unless you are travelling solo. If you don’t mind dragging all your luggage around and walking a few blocks the Canada Line train costs just under $10 per person and is around a 30 minute trip to the pier- not bad if you have a backpack, but with luggage I’d recommend against it. After you get off the train you have to walk to the ship which is around ten minutes from train to the ship luggage drop off point. My first choice would be to arrange a pick up from a pre cruise tour company or perhaps a private sedan to take you to your hotel. There are plenty of tours and luxury rides available online or at the airport and you should arrange this before you get on the plane. A private sedan or limousine will usually run you around $60-$80 Canadian plus gratuity. If you are coming in early be aware that most hotels check in time is between 3pm and 4pm, however any decent hotel will try to accommodate you early or at the very least offer to store your luggage upon arrival until your room is ready.
When is the best time to arrive at the ship? Well, if you like sitting around, standing in lines or waiting at immigration go first thing in the morning. If you’re like me and would prefer to spend your day enjoying Vancouver or sleeping in a bit you should think carefully about what time you arrive to the cruise terminal at Canada Place to board your ship. The time it takes you to board the ship from getting dropped off at the pier can vary anywhere from 20 minutes to 4 hours depending on when you arrive and how many ships are in port. Keep in mind that the ship is more than likely dropping off a few thousand guests who have just completed their cruise. It usually takes until at least 10am to clear out the ship from the departing guests, and another hour before they will allow newly arriving guests to start the check in process. If your first port of call is a Canadian port such as Victoria or Prince Rupert you will probably be spared going through United States Immigration at the pier in Canada Place. If your cruise is however like the majority of Alaskan cruises and your first port is in Alaska, you will more than likely go through the US immigration inspection just prior to the ships check in process at Canada Place which is why you need to have your passport handy. The procedure usually runs in this order; luggage drop off, security screening, US immigration processing, cruise line check in, and then, the moment you’ve been waiting all this time for-boarding the ship! Even if you are the first person onboard the ship at 11am, most of the ship including your staterooms won’t be accessible to you until around 1pm when the ships staff have finished cleaning and preparing everything for you. What this means is that the first two to three hours of check in you will be sitting or standing in a huge line, and then when you do get onboard, if it is before 1pm you will be forced to wait in a public area of the ship with your carry on luggage until they announce that your rooms are ready over the ship’s PA. My advice is enjoy Vancouver, and show up a bit later in the early afternoon for check in instead of trying to get to Canada Place at 9am so that you can stand in line with 2000 other guests. Having said that make very sure of course that you check your sail-away time and don’t leave it to the last minute either. You should be at the pier a minimum of 90 minutes before sail-away time at the very latest as the check in process is usually closed at least an hour before sail away.
So there you have it, the first of many tips for this years Alaskan Cruise Season. Don’t miss next time when I will tell you all about what to expect on your first day onboard, from how to get room upgrades, to what needs to be done the first day of the cruise, and what can wait until day two. Until then, thanks for reading and Bon Voyage!
Jeff Potts is the co-founder of Cherry Tours, a luxury boutique tour company in Vancouver, Canada that specializes in pre and post cruise tours and packages.
As a ship’s officer Jeff specialized in Alaska, Hawaii and California cruises and has extensive experience in Australian, South American, Caribbean, Trans Pacific, Trans Atlantic, European and Baltic itineraries.
“Over the years I’ve worked my way through the ranks so to speak and was fortunate enough to hold positions such as Shore Excursions Manager, Guest Relations Manager and Cruise Director. Recently my wife and I (who I proposed to from the bow of our vessel while sailing through the Inside Passage) retired from working on ships to pursue our new careers on land in Vancouver which I was lucky enough to be born and raised in.”